This policy applies to all information collected or submitted on this website and on Due for iPhone, iPad, Apple Watch and Mac. Throughout this policy, we’ll refer to them collectively as “Due Apps”. It does not however apply to any beta version of the Due Apps that are not released to public.
Your reminders and timers
All reminders and timers ("Data") you create in Due Apps are stored locally on your device. Due Apps allow you to optionally sync your Data with your personal Dropbox or iCloud account. Your Data are neither transmitted to nor stored on any of our servers.
Information we collect
Due Apps collects non-personally identifiable information automatically such as the type of device you use, your operating system, IP address, date and time of access, aggregated and anonymous statistics about app usage and crashes.
Dropbox and background sync
If you sync with Dropbox and enable background sync, Due Apps will need to store tokens identifying your device(s) on our servers ("Device Tokens"). Device Tokens are necessary to communicate with Apple's Push Notification Service to deliver silent push notifications to your device(s), which in turn wake Due Apps up in the background whenever there are changes to be synced. Additionally, a hashed (i.e. irreversibly encoded) copy of your Dropbox user identifier is also stored alongside these tokens. This is necessary to group your tokens together so that all of your device(s) can be notified to perform background sync whenever you make a change on one of your device.
You may delete these information from our servers by turning off background sync, or unlinking from Dropbox from within Due for iPhone, iPad or Mac app.
Due Apps use Microsoft's HockeyApp to provide crash reporting and basic analytics. Due Apps do not share any of your Data with Microsoft.
For this website, Due uses Google Analytics to collect aggregate, anonymous statistics about its website usage.
We may disclose your information as required by law, such as to comply with a subpoena, or similar legal process; when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; if we are involved in a merger, acquisition, or sale of all or a portion of its assets.
How and why we use information
All information collected are used to operate and improve Due Apps, as well as to facilitate development decisions. We may share anonymous, aggregate statistics with outside parties, such as the average number of reminders a user have.
How to reach us